FAQ
Mastering the Perfect Fit
What size should I buy?
To ensure your set acts as a second skin, please include your Bust, Underbust, Waist, and Hips measurements in the "Order Note" field during checkout.
How should I take my measurements accurately?
or anatomical precision, use a flexible measuring tape and follow these steps:
- Bust: Measure around the fullest part of your chest while wearing a thin, non-padded bra.
- Underbust: Wrap the tape directly beneath your bust, ensuring it is snug and level.
- Waist: Measure the narrowest part of your torso, typically above the navel.
- Hips: Wrap the tape around the widest part of your seat.
What if my proportions are not in your standard chart?
We celebrate every silhouette. Since we specialize in made-to-order creations, simply provide your exact metrics, and our tailors will construct a piece specifically for your anatomy.
Can I change my measurements after placing an order?
As we begin the meticulous construction of your set shortly after purchase, please contact us via Instagram DM within 12 hours if you need to adjust your details.
Creation & Shipping
How long does the tailoring process take?
Quality cannot be rushed. Every piece is handcrafted within 3–7 business days (excluding weekends and holidays).
What are the estimated delivery windows?
Europe & UK: 3–7 business days.
USA & Canada: 7–14 business days.
Global: 14–21 business days.
Note: In rare cases of international transit or customs delays, delivery may extend to 30 days.
Do you offer complimentary shipping?
Yes, we provide free worldwide delivery on all curated orders over 200$+.
Composition & Care
What materials define your collections?
We select only premium textiles for durability and allure:
- Lingerie Silk: 92% Polyamide, 8% Elastane.
- Lace: 80% Polyester, 20% Viscose.
- Mesh: 85% Polyester, 15% Lycra.
- Gusset: 100% Cotton for absolute comfort.
How do I preserve the quality of my set?
To protect the delicate lace and intricate fibers, we recommend gentle hand washing in cool water with mild detergent. Avoid tumble drying to maintain the structural integrity of the piece.
Policies
What is your return policy for personalized items?
Due to the intimate nature of lingerie and our focus on individualized tailoring, we do not accept returns or exchanges. Each piece is created specifically for your body, ensuring a one-of-a-kind fit.
Is my personal data secure?
Your privacy is paramount. We use your measurements and contact details solely to fulfill your specific order and provide the best possible service.











